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Service designer
Improve how people use a service from first contact to completion.
What you would do
Research user needs; map journeys; test designs; work with delivery teams.
How to get started
User research, digital design and service improvement experience can help.
Skills that can help
- Creativity
- Empathy
- Analysis
Find jobs and training
Search Civil Service Jobs for Service designer.
Other organisations advertise vacancies through their own recruitment services.